WorkFirst and Bob Hope Veterans Support Program 2017-03-17T08:35:08+00:00

What We Did


One-on-one employment services to support people to get and keep meaningful work

Number of participants 400

Secured 258 jobs for people with disabilities and veterans; assisted 48 veterans to continue higher education or other support services.

Expanded Bob Hope Veterans Support Program to Orange County; served 75 veterans.

Earned the maximum three-year Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation for recognition of exceptional services for the ninth consecutive year.

Why We Did It

Before getting connected to the Bob Hope Veterans Support Program Tim was struggling in the civilian world. A United States Army Staff Sergeant veteran who served for nearly nine years, Tim found himself living in his car less than 6 months after getting out of the Army.

“It was nerve-racking not having a plan getting out of the military. I was trying to succeed as a civilian and completely failing because I didn’t even know the process and how to get things done. Right out of the military you need guidance, you need something like the Bob Hope Veterans Support Program to help you along the way,” said Tim.

After his housing situation was stabilized, Tim’s Bob Hope Support Program employment specialist helped him get work as a sales professional. Tim then was able to focus on getting the education and training needed to reach his goal of becoming a paramedic.

Finding employment and continuing his education were always priorities for Thomas. He was already working as a greeter at Legoland when he was referred to Easterseals WorkFirst. Thomas decided he wanted to advance to a different position with Legoland to get the opportunity to earn a higher hourly wage. As a team, his WorkFirst vocational specialist and the HR team at Legoland developed a strategy to give Thomas the support needed to move up into a role where he worked the cash register.

Working alongside his Easterseals job coach, Thomas began assuming cashiering duties for several hours at a time, handling both cash and credit card transactions. Initially, Thomas was a bit nervous about making change, but his job coach set up educational sessions for Thomas where he would practice the roles and duties of a cashier. “The job coach gave me more confidence when it came to counting change,” Thomas said.

“I am glad that I was connected with WorkFirst. I wasn’t even considering it and they helped me to get a better job. I would tell anyone to ‘just do it’ when it comes to WorkFirst.”

Thomas is currently taking coursework to complete his EMT certification to become a dispatcher or an EMT.